**Please note that delivery times are separate from production lead times**
We cannot guarantee our delivery times, as we are reliant on the services such as Royal Mail and other courier companies to fulfill our orders. If you have a problem with your delivery, please contact us.
U.K Delivery
We are able to offer standard delivery as well as a faster, tracked option for orders within the UK.
| Delivery Method | Expected Time |
|---|---|
| Standard Delivery | 3 – 5 days |
| Fast, tracked delivery | 1 – 2 days |
(Please note that some pre-orders may require up to 10 weeks for delivery, check with us for estimates on your order)
We cannot guarantee our delivery times, as we are reliant on the services of Royal Mail or a courier company to fulfill our orders. If you have a problem with your delivery, please contact us.
International delivery
Delivery charges and times to individual countries will vary, please contact us to discuss your requirements and obtain a quote.
As all our products are shipped from the UK, you are responsible for arranging to pay any import taxes or duties applicable to your order. We recommend you contact your local customs office for information regarding the import requirements of your country.
Shipping method and Country/Continent
| REGION | CARRIER | EXPECTED TIME |
|---|---|---|
| Africa | DHL, FEDEx, UPS | 3 – 7 days |
| Asia | DHL, FEDEx, UPS | 3 – 9 days |
| Australia | DHL, FEDEx, UPS | 3 – 20 days |
| EU Countries | RoyalMail, DHL, FEDEx, UPS | 3 – 7 days |
| Middle East | DHL, FEDEx, UPS | 3 – 9 days |
| Non EU Countries | DHL, FEDEx, UPS | 3 – 7 days |
| North America | RoyalMail, DHL, FEDEx, UPS | 3 – 9 days |
Additional information
UK Bank Holidays may cause an unavoidable delay in your delivery arriving. Please allow extra time of around one working day for deliveries over the following dates:
- January 1, 2017 – New Year’s Day
- January 2, 2017 – New Year Holiday
- April 14, 2017 – Good Friday
- April 17, 2017 – Easter Monday
- May 1, 2017 – May Day Holiday
- May 29, 2017 – Late May Bank Holiday
- August 28, 2017 – Summer Bank Holiday
- December 25, 2017 – Christmas Day
- December 26, 2017 – Boxing Day
Please also allow an extra working day for your order if you are placing an international order over a local bank holiday in your own country.
Order tracking
If you have placed a faster, tracked order, you will receive details of how to track your order in a confirmation email. If you are having trouble tracking your order, please get in touch email with your order number. We can check your order status and update you on progress.
All orders can also be tracked on this page by clicking on the relevant courier company icon below. However, most parcels arrive within two (2) weeks of the dispatch date, so please allow at least this much time before contacting us to make a query.
TRACK YOUR ORDER BY CLICKING ON THE RELEVANT COURIER COMPANY ICON BELOW
