At the end of this training, you will be expected to be able to use all Madewear’s systems effectively and be able to navigate your way around them seamlessly without support. Assessments with your Line manager during your training could touch on any, or all of the listed videos, links and courses within the training schedule.
You will be expected to speak in significant detail and with confidence, about metal options and purity, gemstones, jewellery production process while indicating the standard techniques that are used when making class rings and other jewellery.
Customer service and product knowledge gained will be tested in challenging scenario-based assessments where you will be expected to resolve real-life customer issues and to provide price quotes to customers using the pricing guide on the system.
Wherever CBP appears in the information table below, it indicates that the Corporate Business Partnership Applicant must complete the task, whereas "ISA" indicates that the Independent Sales Agent Applicant is required to complete the task.